CELEBRATING 50 YEARS OF COMMERCIAL ROOFING EXCELLENCE
100% CANADIAN COMPANY
+1 (800) 263-8452

Duro-Last Elite Contractor

Flat & Low-Slope Roof Repairs

Flat roofs leak at the drain, the seam or the flashing. Watertite Roofing finds the source instead of patching the stain, and repairs it in the material your roof is already built from, on homes, commercial buildings and industrial plants across Southern Ontario.

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    Warning Signs a Low Slope Roof Needs Attention

    A low slope roof sheds water slowly, so small defects often show up indoors weeks after the damage started. In Ontario, freeze-thaw cycles open seams and flashing each spring, and summer storms test every drain at once.

    Ponding water is the sign owners ask about most, and the roofing industry has a clear definition for it:

    • Ponding: water still on the roof 48 hours after rain in drying weather, the threshold set in the OIRCA technical bulletin on ponding water.
    • Minimum slope: 2%, or ¼ inch per foot, per the same bulletin.
    • Rule of thumb: a puddle gone by the next afternoon is normal; standing water on day three is a drainage problem.

    Left alone, a roof leak or ponding water can lead to these problems:

    • Wet insulation loses its insulating value and adds weight to the roof structure.
    • Mould and mildew growth starts in ceilings, drywall and stored goods.
    • Long-term moisture causes structural damage, rotting wood decks and rusting steel.
    • Water from one split seam travels metres under the membrane and raises the bill.
    • Leaks over stock or equipment can close part of a building.

    Roof Repairs for Homes, Businesses and Industrial Sites

    We handle commercial and residential roofing repairs, and the priorities change with each property type.

    Residential Flat Roof and Overhang Repairs

    Homeowners usually call about a flat roof over an addition, a garage, a porch overhang or a rooftop deck. The usual causes are failed seams, flashing pulled away from a wall, and an ageing roofing membrane that has blistered.

    On residential flat roofs, we check where the flat section meets the wall or the shingles of the main roof, because that joint leaks more often than the open surface. One homeowner’s overhang had been poorly built by another roofer 10 years earlier and rot had set in, so our crew rebuilt it.

    Commercial Building Roof Repairs

    On a commercial building, leaks start at drains, seams, curbs and pipe penetrations rather than across the whole surface. Water travels under the membrane before it shows inside, so we trace each leak to its source instead of patching above the stain.

    When a tenant’s unit leaked during a heavy rain, our crew patched the roof the same day, and the owner’s roof replacement was finished in four days, before the next rainfall. For plazas, offices or schools, we work around tenants and opening hours.

    Industrial Flat Roof Repairs

    Industrial roofs carry HVAC units, exhaust fans and foot traffic from service crews, and some are exposed to chemicals from production. Punctures around equipment and worn paths between units are common.

    We repair the damaged areas, install walkway pads where technicians travel, and set up maintenance visits for large roofs. Many older plants have a metal roof; when panels rust or seams leak, we price both a repair and an insulated PVC retrofit.

    Matching Roofing Materials on PVC, EPDM and Gravel Roofs

    A repair only holds if it bonds to the roof underneath, so the first question is what the existing roof is made of.

    Existing roof Compatible repair material Common defects
    PVC (polyvinyl chloride) Heat-welded PVC membrane Punctures, open laps at curbs
    TPO (thermoplastic polyolefin) Heat-welded TPO membrane Seam and flashing separation
    EPDM (rubber) EPDM membrane and adhesive Shrinkage at edges, loose seams, membrane tearing
    Modified bitumen Modified bitumen membrane Blisters, cracked surface
    Built up roofing (tar and gravel) Asphalt, roofing felt and new gravel Bare spots, blisters, cracked flashing
    • PVC and TPO: seams are heat-welded, so a well-made patch becomes part of the membrane instead of a glued layer on top, unlike EPDM.
    • Tar and gravel: the gravel is pulled back before a repair and put back afterwards, because it shields the asphalt from UV rays.
    • Never mix systems: asphalt cement on a PVC roof does not bond, and it can damage the PVC.

    What Flat Roof Repair Costs in Ontario

    Minor repairs, such as sealing a leak or patching a crack, cost $500 to $2,000, and repairs for extensive damage can exceed $5,000. Three factors set the price.

    • 1. Roof size and access. Larger roof areas need more material and more labour hours. Setup takes longer on roofs with no interior hatch, or no ground space for a lift.
    • 2. Membrane type. Some membranes cost more to patch than others; material costs per square foot are in the table below.
    • 3. Labour rates and roofing industry safety rules. Roofing labour in Ontario averages $25 to $100 per hour, higher in urban centres such as Toronto. Ontario also requires workers on construction projects who use fall protection to have completed Working at Heights training, valid for three years. Ask any roofing contractors you compare for proof of current training.
    Roofing membrane Material cost per sq. ft. (no labour)
    EPDM (ethylene propylene diene monomer) $0.50 to $2.50
    TPO (thermoplastic polyolefin) $1.00 to $2.50
    PVC (polyvinyl chloride) $1.10 to $2.50
    Modified bitumen $0.70 to $2.20
    Asphalt and gravel built up roofing (BUR) $1.50 to $2.70

    Book a Roof Inspection Before the Next Storm

    Call 1-800-263-8452 or request a free quote online, Monday to Friday, 8 a.m. to 4 p.m. To make the first visit faster, tell us:

    • Where the water shows inside, and whether it appears during rain or days later
    • What the roof is made of, if you know
    • The roof’s approximate age and size

    After the inspection you get a written report on the roof condition and a price.

    When a Patch Is Not Enough: The Overlay Option

    Some roofs have been patched so often that the next repair only buys a season. A full roof replacement means tearing off and disposing of the old membrane, gravel or shingles, which adds several dollars per square foot.

    The middle ground is an overlay: a new PVC membrane installed over the existing tar and gravel, modified bitumen or built up roof, or over a metal roof. Why we recommend it:

    • Fewer seams: Duro-Last membranes are custom-made for each roof, and the manufacturer reports up to 85% of seams completed in the factory.
    • No open flame: the remaining seams are hot-air welded, and PVC has good fire resistance.
    • Lower cost: no tear-off, no disposal, and a new roof with a long life expectancy.

    We recommend an overlay only when the deck and insulation are dry and sound, because wet insulation has to come out first. One industrial owner chose this route for a 35-year-old corrugated metal roof.

    Flat Roof Repair FAQs

    Failed seams and flashing are the most common defects, usually at drains, walls, curbs and rooftop HVAC units. Ponding water speeds this up because it keeps the joints wet for days.
    Usually by adding tapered insulation to push water toward a drain, or by adding a drain or overflow scupper at the lowest point. A sagged deck needs a structural check first, and changes to drains or structure must meet Ontario's building codes and may need a permit.
    At least once a year, ideally spring or fall, plus regular inspections after major storm damage or unusual weather conditions.
    With regular maintenance, tar and gravel roofs can last 15 to 30 years. On a gravel flat roof, bare patches where the stones have washed away are a sign that the roof needs attention.
    Yes. Our crews clear snow and ice, dry the surface, use flexible membranes, and hot-air weld the seams.
    Minor repairs take a few hours to a day. Larger repairs and new membrane installation take longer.

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      What our customers are saying

      leave review
      Zac and his team have been incredible from our first contact. They were the most reasonably priced of 4 quotes, got the job done quickly when they said they would, have promptly responded to any queries and have came back to support installation of ventwork during renovations. The new roof, trim and eaves troughs look great and we’re very happy with the service.

      Amanda Harry

      In February this year, we had a serious flooding problem at our house coming from an outside flat roof deck and probable freezing / ice damage. As part of researching our options, we learned that identifying and fixing flat roof issues can be very complicated, expensive and problematic for insurance coverage. While WaterTite Roofing was not involved in the original installation of our flat deck, Zachary came to our house the day after we contacted him and provided us with a detailed assessment of the problem, a solution and the cost. While we ended up using a different roofing company, mostly due to insurance complications, we could not have been more pleased or impressed by the professionalism of Zachary and we make no hesitation in suggesting you consult WaterTite / Zachary if you have an issue with a flat roof.

      Don Davidson

      Watertite did an amazing job with our rooftop terrace installation, very professional and built to last many years. I would recommend them to anyone looking for a solution that is long lasting and low maintenance. Amazing job!

      Glenn Edwards

      We hired Watertite Roofing to repair a leaking flat overhang on the front of our house that had been poorly done by another roofing company about 10 years earlier. Rot had set in and owner Zak Keyes had the solution for a permanent fix. Lead hand Jon took over from there and skillfully directed his crew to undo all the damage, working tirelessly in cold weather to give us a house that looks great and the knowledge that the problems are fixed for good. We highly recommend Watertite Roofing for flat roof construction and repair. Leanne and Pierre – Hamilton Ontario

      Leanne Joanisse

      Great responsiveness, good value and no hidden costs. Would not hesitate to recommend this company to anyone needing roof work. Chris Elgar of C Elgar Holdings Limited.

      Chris Elgar

      During a heavy rain event, the roof leaked and one of the tenant was concerned about the leak. I called Watertite Roofing and they were on the roof to patch the leak by end of the same day. In the meantime, they did an assessment of the roof and provided a quotation within days for the replacement of the roof. Once the quotation was approved, Watertite Roofing promptly began to replace the roof the following day. The foreman on site for Watertite Roofing was considerate of intrusion to the businesses and their clients. The site foreman was approachable and made changes requested by the landlord. The work was completed in four days and before the next rainfall. Communication with the head office was always pleasant and frequent updates were provided every several days of work progress by the Operations Manager/Estimator. I was pleased with the quick response and the professional manner in which the work was completed ahead of time.

      Silvio Mucciarelli

      Thank you Ibrahim, We really appreciate your Google rating us five stars. Can you share a few words about your experience please as it would be helpful for fellow Googlers. Thank you kindly from Management and Staff

      Ibrahim Jame Mosque

      I had the opportunity to work with Watertite in 2008, they educated me on their product along with the installation process. The job was completed in a diligent and timely manner and the material is a superior technologically advanced product. Most recently, I had an ice issue this past December where Watertite came out to my building to tackle an ice issue. Upon completion, I was shocked to hear from Zak that there was NO charge for the time spent. There are a very few out there that exercise honest ethical business practice…….THANK YOU

      Zappa Zappa

      After doing a lot of research on possible solutions for renewing an existing 35yr old low pitch corrugated metal roof on a pre-eng industrial building; a membrane overlay system was chosen as the most effective from a performance, cost and warranty standpoint. After engaging 3 local firms for proposals, it quickly became apparent that Watertite was by far the best solution to meet our needs. Their rep (Zak) was very easy to work with, maintained great communications, and was very professional/responsive to any questions or communications I had. Through the whole process (survey, quotation, project coordination/execution, and wrap-up), Watertite and their personnel were top notch with little inconvenience to the tenant. Definitely would not hesitate to highly recommend Watertite and the Duro-last membrane system.

      Dave Allan

      Zak at Watertite was fantastic! Called him up to get a quote and was very happy with the responsiveness. The work was completed as promised and in a very professional. Would definitely recommend them for any roofing needs.

      D. B.

      The crew from Watertite Roofing did and amazing job. They were professional and friendly and worked hard to get the job done. Quality of work was fantastic. It even cost less than originally quoted and appreciated the honesty. Highly recommend this company.

      J. W.

      this team was excellent! they repaired our roof (a former elementary school) and did the work on time and within budget. The crew were friendly, professional and cleaned up all during the project work. We have asked them to quote us a second building and look forward to having this repaired. They are the experts in flat roofs. Great work Watertight!

      Joanna Mataya

      As a custom home builder and renovator we work on many unique projects that require unique products and solutions. We only work with contractors that can provide the level of professionalism, service, and product quality that we demand of ourselves for our clientele. Watertite Roofing is one of those contractors who sets the bar higher for others. Their response time, organization of operations, and delivery on service is rarely paralleled. And they install a durable, well warrantied product that takes a load off our minds. We wouldn’t use anyone else.

      David Tucker

      In 2018 the team at Watertite installed a new flat roof on our building. Being that it was fairly new product and procedures to us we were a bit apprehensive at first. However, Zak and the team were great to deal with in terms of explaining the new product and installation procedures and it really eased our mind during the decision making process. During installation the team couldn’t have been better. Quick, clean and efficient, very knowledgeable and upon completion they took the time to explain the do’s and don’ts as well as general maintenance tips for us to follow. This past week during the excessive snow storms we’ve had in our area we had some water dripping into our office and showroom. Zak had a team member over the next business day to have a look, at no charge. He did the best he could to clear the water and ice from a frozen eavestrough and downspout that was causing water to travel behind siding and under the membrane. We are very grateful for them to have come out so quickly and not even charge us even though the leak wasn’t even from their roof installation! We have another project in the works for the spring time and we will definitely be going with the team at Watertite again!

      Steve Yendt

      We did our due diligence on roofers when we needed a complete new 15,000 square foot flat roof. All signs were positive for Watertite and they did not disappoint us, they did a great job. Zack was our main contact and he kept us informed throughout the project and always returned our calls in a timely fashion. Well done Watertite team! Larry Fontaine, president of Fontaine Transport Inc.

      Barb Fontaine

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